Summary

Whether it's for business, networking, or new experiences, I'm all about continuous improvement and delivering tailored solutions to you.

Professional Experience

Paid.Care | October 2026 - Present

• Help clients maintain safety, dignity, and independence in their living environment.

Marriott Hotels | November 2022 - February 2026

• Cleaned 10 - 15 rooms/day (~72 rooms/week).

• Coordinated with at least 1supervisor a day based on demand.

• Used checklists to track completion.

• Resolved 4 - 5 customer requests per day on average.

Amazon | November 2020 - October 2021

Worked closely with management 2 - 3 times per day to brainstorm ways to make our jobs smoother and more efficient. Even got the chance to redesign the layout of our work area, making it easier for everyone to move around and stay organized. 

Target | August 2019 - June 2021

Delivered personalized, user-friendly solutions to 100+ customers weekly in the electronics department. I Translated complex product features into simple and engaging explanations. I also cross-trained across multiple departments, took on management-level tasks, and proactively improved workflows. 

Walmart | February 2015 - June 2019

Cross-trained across multiple departments while consistently assisting 100+ customers weekly, ensuring every guest felt welcomed and supported. Collaborated directly with managers who sought me out for my enthusiasm and reliability, reflecting an early drive to grow and advance within the company. 

Education and Certifications

Associate in Arts, Liberal Arts - Moraine Valley Community College

Developed thorough skills in public speaking, research, and critical analysis.

Google Project Management Certification - Coursera

Built a simple tracking system to manage workload, priorities, and performance goals.

Additional Information

Tools: Google Workspace, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Canva.

Skills: Critical thinking, and organization.

Projects: Strength and Conditioning & Look Good and Feel Good

Linkedin: www.linkedin.com/in/terenmaxwell